Frequently Asked Questions

We aim to make your experience as seamless and enjoyable as possible. Below, you'll find answers to common questions to help you prepare for your visit.

We encourage open communication with your therapist. Please feel free to discuss your preferences, concerns, or specific needs to ensure your session is tailored to you.

  • Comfortable clothing is recommended. If you're receiving a full-body massage, you may choose to undress to your comfort level. Draping will be used for privacy or you can keep your clothes on if you prefer.

    Many therapists offer treatments that can be performed over clothing.

  • Most conditions can be accommodated. We encourage you to consult with your doctor before seeking treatment. If you have concerns about any medical conditions, feel free to call us.

  • During your treatment, you can expect a thorough assessment of your condition, followed by tailored techniques aimed at alleviating your symptoms. After the session, you may feel relaxed or experience mild soreness as your body adjusts. It's important to stay hydrated and listen to your body's responses.

  • Yes, we have HICAPS available and all our therapists are able to process claims for private health. Please check with your provider for specific coverage details.

  • All our therapists have varying experiences and techniques. While we strive to provide the best care for our clients, we understand that not every therapist suits every client.

    Please call us on 0439 533 137 and we can assist. you

  • Myotherapy involves a more comprehensive assessment and treatment of muscle pain, incorporating a range of modalities including exercise prescription, dry needling and postural assessment for a holistic approach to injury/pain management and function enhancement.

  • Lymphatic drainage is a gentle massage technique designed to stimulate the lymphatic system. This treatment is most suited for individuals diagnosed with lymphedema or edema and is often used post-surgery.

  • There is no minimum age for receiving a massage. Children can benefit from massage for growing pains, while older adults may find relief from age-related discomforts. Our therapists are experienced in working with clients and pathologies of all ages.

  • We recommend booking your appointment after your first ultrasound. After that, you can comfortably have a massage lying on your stomach (using our special pregnancy massage pillows) until full term.

  • No, you do not have to be in pain or have an injury to book a remedial massage. Many clients choose remedial massage for general relaxation, stress relief, or to maintain overall muscle health and prevent injuries. It's suitable for anyone looking to enhance their well-being.